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Leaderfins Maintenance & Warranty Guide

Leaderfins Use, Maintenance and Warranty Guide


Leadefins fins and monofins are some of the most advanced fins in the world! Offering unmatched comfort, resilience and durability, Leaderfins are the fins of choice for professional and recreational divers and finswimmers alike. 


Below you will find a few important tips and recommendations regarding the appropriate maintenance and use of your new Leaderfins. Please note that these recommendations constitute the terms of use for your Leaderfins product.



Getting the fins / monofin on


• Moisten the fin's foot pockets thoroughly in water. Make sure that water gets inside the foot pockets.


• Moisten your feet / your neoprene socks with water.


• For tight fitting foot pockets (monofins, finswimming fins etc.), lather your feet / your neoprene socks with some soap.


• Now you are ready to put your fins / monofin on!



Make sure to avoid


• Jumping in the water - fins first.


• Pushing off the surface with the edge or tip of the fins


• Hitting sharp / hard objects underwater. The blade's tip is especially vulnerable to this kind of damage.



Swimming / diving with your monofin

 

• Make sure to use proper swimming technique (dolphin style), with both of your legs working synchronously.


• Enter the water properly, do not jump in the water - monofin first. A powerful impact of the monofin against the starting platform or the water surface may cause damage to the fin's blade.


• In a pool, make sure to perform the turn properly - with both legs pushing off the pool wall synchronously.



Leaderfins products are durable but not indestructible. Despite the fact that our high-tech materials are resistant to scratches, Leaderfins products should be handled with care. It is not recommended to drop them and expose to strong shocks. Strong impact can damage the material.


 

Leaderfins




Terms of Warranty


Upon receipt of the ordered product from Freedivershop.com check the packaging for damages caused during transportation. In case such damage is detected, the package must be opened in the presence of a courier / postal employee. In the event of damage to the product, the courier / postal worker is obliged to draw up a statement and sign it.


For additional information regarding further action, please contact customer support immediately by using our contact form or at the following email address: support@freedivershop.com.


Please note that claims for shipping damages must be made within seven days of receipt.


1. Leaderfins co. warrants that during the warranty period the company will remedy defects in materials or workmanship free of charge in one of the following ways, at the discretion of the Company:


• Repair

• Replacement

• Refund (subject to the terms and conditions of this limited warranty.



2. Warranty period


• The limited warranty period begins at the date of original purchase.

• The limited warranty period is one year.



3. This limited warranty does not cover:


• Normal wear and tear such as scratches or abrasions.

• Excessive stretching of the rubber parts of the product.

• Excessive bending of carbon fiber or fiberglass parts of the product.

 

• Defects caused by rough handling, improper care, negligence, dropping, hitting and crushing of the product.


• Defects and damage resulting from use contrary to intended or recommended use of the product.



For Monofins:


• Damage associated with technically incorrect execution of the turn in the swimming pool (for example, damage caused by legs pushing off the pool wall asynchronously in monofin).


• Damage associated with improper swimming style for the product (for example, damage caused by legs are not working synchronously in monofin).


• Damage associated with technically incorrect execution of the start (for example, powerful impact of the monofin against the starting platform or powerful impact against the water).



4. This limited warranty is null and void in the following circumstances:


• The Leaderfins product terms of use described above are violated.

• Self-repairs or modifications have been made to the product.

• The product has been exposed to chemicals

• The product has been exposed to temperatures above 50 degrees C.

• The product has been exposed to temperatures below -5 degrees C.

• The product has been stored in direct sunlight.



5. Limitation of liability


• Leaderfins co. does not warrant that operation of the product will be uninterrupted or without breaking and will not be liable for any occasions occuring during the operation or related to the operation of the product(s).


• Leaderfins co. will not be liable for any delay in rendering warranty service.



6. Leaderfins warranty service eligibility


• Proof of purchase must be provided in order to be eligible to Leaderfins customer service. For further instructions regarding product warranty service please contact customer support by using our contact form or at the following email address: support@freedivershop.com.


• Claims for wrong item, shipping damage, non-functionality or manufacturing defects must be made within seven days of receipt. The claim must include a detailed description of the issue with the item(s) together with clear photographs of the item(s) portraying the described damage or defect.


• Claims for exchange are only accepted for products in new condition, free of damage and scratches.


• Manufacturer / shipping damage warranty does not apply to hard fin boxes and they will not be replaced in case of damage during shipping.


 




Didn't find what you were looking for?

Our online support team will be happy to assist you with any further questions or concerns you may have. If you require any help or advice in order to select the best product for your needs, simply drop us a line at support@freedivershop.com or send us a message using the contact form on our site and one of our representatives will get back to you shortly.