Frequently Asked Questions - Fins & Orders
Frequently Asked Questions
A: We advise selecting blade stiffness in correlation with your overall physical structure; If you weigh under 65 kg (~145 lbs), please select stiffness 1-Soft (or if you are a very strong swimmer, 2-Medium). If you weigh over 65 kg (~145 lbs), we advise selecting stiffness 2-Medium (or if you are a very strong swimmer, 3-Hard) and if you weigh over 90 kg (~200 lbs), we advise selecting stiffness 3-Hard.
A: Our foot pocket sizes are true to actual shoe size; this means that if you normally wear size 10 shoes, you should select the same size for your fins foot pockets. Choosing foot pocket size that matches your actual shoe size will enable you to use your fins with bare feet or with thin (3mm) neoprene socks. If you plan on using your fins with thicker socks (5-7mm) we advise selecting one size larger than your actual shoe size. For further information regarding shoe size, please refer to our universal shoe size conversion table.
A: Carbon and carbon composite blades are more lightweight and resilient than fiberglass blades, resulting in better energy efficiency when propelling the diver underwater. On the other hand, fiberglass blades are far less brittle and more durable than carbon blades and do not break easily when coming in contact with hard object such as rocks or reefs underwater. We recommend using 100% pure carbon blades for open water freediving & spearfishing and carbon composite or fiberglass blades for reef diving.
A: Fins are available in a wide variety of colors and camouflage patterns. The best color / pattern for you really depends on your hunting environment; you should ask yourself what kind of coloration and pattern will blend best with your hunting environment. For further information about selecting the best camouflage for your spearfishing fins, please refer to our camouflage selection guide.
A: There are quite a few entry level options however the most important thing to determine before choosing your first monofin is what kind of activity will you be engaged in with your new monofin? To determine which monofin is the best choice for you, please refer to our monofin selection guide.
A: Wetsuit sizes change in correlation with your overall height and weight. Our wetsuits are available in 25 different standard sizes to accommodate virtually any physical structure. To determine the best wetsuit size for you, please refer to our wetsuit size chart.
A: Shipping costs may vary depending on your order destination and products ordered and are automatically calculated depending on the product weight. For an accurate shipping quote, please add the desired product(s) to your shopping cart. Then, on the shopping cart page scroll down until you see the "Get Shipping Quote" block at the bottom center of your shopping cart page (under the "Discount Codes" block). Select the destination country and ZIP code and press "Get a Quote".
A: Estimated shipping time may vary depending on your location;
USA: 7-14 days / EU: 5-10 days / Oceania & Asia: 7-14 days / Africa & ME: 7-14 days.
A: After your order has been dispatched, an email update with tracking information for your shipment will be sent to you by email. To track your shipment and see delivery status, simply input the tracking number that we have sent in your local post website. If you cannot track your shipment at your local post website please try using an international tracking service such as trackitonline.ru. For further information regarding your shipment, please contact your local post office and inquire about your shipment using the tracking information which we have provided.
A: Yes, all our products are supplied with manufacturer warranty for 1 year (or longer as specified on the product page). Manufacturer warranty applies to materials and craftsmanship and covers any manufacturing defects or shipping damages. If you would like to open a warranty claim please send your request to our support team at firstname.lastname@example.org. We ask that you include a detailed description of the issue with your item together with clear photographs of the item portraying the described damage or defect. Please note that claims for shipping damages can only be made within seven days of receipt.
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Our online support team will be happy to assist you with any further questions or concerns you may have. If you require any help or advice in order to select the best product for your needs, simply drop us a line at email@example.com or send us a message using the contact form on our site and one of our representatives will get back to you shortly.